Virtual Communication, Constructive Conflict, and Collaboration
Course Overview

Conflict on a team is unavoidable and necessary. In this course, you will explore strategies to encourage constructive conflict and to discourage destructive conflict. You will explore recommended negotiation techniques for managing conflict. You will then identify threats to communication, explore strategies to overcome those threats, and use those strategies productively on your virtual teams. One of the biggest challenges of a virtual team is figuring out who has what information and how to get it. You will identify strategies to manage information to help make decisions. By the end of this course you will have a toolbox of tips and strategies for maximizing the team’s communication.

Who should enroll in this course?
  • Leaders and executives in any industry who are leading or launching remote project teams in an organization
  • Individual contributors to virtual or remote teams who aspire to a leadership role
  • Consultants who are brought in to support a project-based team remotely or virtually